How MyLCCI collects, uses, shares, protects, and retains information when you use the mobile app.
Last updated: September 12, 2026
Account details such as your name, email address, phone number, member ID, password credentials, membership status, company or organisation details, profile photo, and communication preferences.
Membership, directory, event, training, facility booking, survey, marketplace, loyalty, payment, invoice, and support information that you submit or that is generated when you use the app.
User content such as profile images, community posts, uploaded images or documents, support messages, and live chat conversations.
Device and app information such as device type, push notification token, security PIN and biometric preference stored on your device, sign-in activity, API request metadata, and error or audit logs.
Optional location data only when a feature asks for permission and you allow access.
To create and manage your MyLCCI account, verify your email, provide member services, process membership activity, and personalize your app experience.
To manage payments, renewals, invoices, bookings, event registration, trainings, surveys, loyalty activity, support requests, and administrative records.
To send important service messages, optional push notifications, email updates, and support replies.
To protect the platform, investigate abuse, detect unauthorized access, maintain audit logs, and comply with legal, accounting, tax, and regulatory obligations.
We may share necessary information with LCCI administrators and approved service providers that help operate the app, including hosting, email delivery, push notifications, payment processors, Odoo integration, cloud storage, support tooling, analytics or logging providers where enabled.
Payment providers process payment details and transaction references under their own security and compliance responsibilities. We do not intend to store full card numbers in the mobile app.
We do not sell your personal information.
We keep information for as long as needed to provide the service, support your membership relationship, maintain security, resolve disputes, and meet legal, financial, audit, and regulatory requirements.
You can request account deletion from the app or contact lcci@lagoschamber.com. Some records, such as payment, invoice, tax, audit, dispute, and compliance records, may be retained where required by law or legitimate business obligations.
You can update your profile information in the app, control notification preferences, decline optional permissions, and request access, correction, or deletion of your personal information.
You can revoke phone permissions through your device settings. Some features may not work when a required permission is disabled.
For privacy questions, account requests, or deletion support, contact LCCI.
Lagos Chamber of Commerce & Industry
Address: 1, Idowu Taylor Street, Victoria Island, Lagos
Phone: (+234) 913 036 2431
Email: lcci@lagoschamber.com